Privacy Policy for Moodify.fit
Last Updated: June 3, 2025
Effective Date: June 3, 2025
1. Introduction
Welcome to Moodify.fit (“we,” “us,” or “our”). We operate the Moodify.fit mobile application and website (collectively, the “Service”), designed to support mental wellness through soundscapes and AI-driven conversations. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using Moodify.fit, you agree to this policy.
2. Information We Collect
a) Personal Information
We may collect identifiable information when you voluntarily provide it, such as:
- Account Details: Name, email address, age (if provided during sign-up).
- User Content: Optional journal entries, mood logs, or feedback submitted via the app.
- Contact Information: If you reach out to support.
b) Non-Personal Information
Automatically collected technical data:
- Usage Data: Session duration, features used (e.g., soundscape selections, chatbot interactions).
- Device Information: Device type, OS version, IP address (anonymized).
- Cookies: We use cookies to improve Service functionality (you can disable these in browser settings).
c) Special Note on Sensitive Data
- Mental Health Content: Chatbot conversations and mood logs are not linked to your identity unless voluntarily shared by you. We treat this data with heightened confidentiality.
3. How We Use Your Information
- Provide, personalize, and improve the Service (e.g., recommend soundscapes).
- Respond to inquiries and offer customer support.
- Analyze aggregated usage trends to enhance user experience.
- Comply with legal obligations.
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs only in these cases:
- Service Providers: Trusted third parties (e.g., cloud hosting, analytics) who assist us under strict confidentiality agreements.
- Legal Requirements: If required by law (e.g., court order) or to protect our rights.
- Anonymized Data: Aggregated statistics (e.g., “60% of users prefer nature sounds”) may be shared for research or marketing.
5. Data Security
We implement industry-standard measures:
- Encryption: Data in transit (SSL/TLS) and at rest (AES-256).
- Access Controls: Strict internal access limitations.
- Regular Audits: Security assessments to prevent breaches.
No system is 100% secure—promptly report suspicious activity to contact@moodify.fit.
6. Your Rights
Depending on your location, you may:
- Access, correct, or delete personal data.
- Opt out of marketing communications.
- Withdraw consent (e.g., disable data tracking in app settings).
Submit requests to contact@moodify.fit. We’ll respond within 30 days.
7. Children’s Privacy
Moodify.fit is not intended for users under 13. We do not knowingly collect data from children. Parents/guardians: Contact us if you believe a child has used the Service.
8. Third-Party Services
- Chatbot: Uses generative AI models. Conversations are processed anonymously to improve responses.
- Soundscapes: Audio content may be sourced from third-party libraries (no user data shared).
- Links: External sites (e.g., mental health resources) have independent privacy policies—review them separately.
9. Chatbot Disclaimer
The chatbot is an AI tool for general support only. It is not a substitute for professional medical advice, diagnosis, or treatment. We do not guarantee the accuracy of its responses. In crisis situations, contact emergency services or a licensed healthcare provider.
10. International Data Transfers
Data may be processed outside your country but only in jurisdictions with adequate privacy protections (e.g., EU-US Data Privacy Framework compliance).
11. Policy Updates
We may update this policy periodically. Material changes will be notified via the Service or email. Continued use constitutes acceptance.
12. Contact Us
For questions, data requests, or concerns:
- Email: contact@moodify.fit
Thank you for trusting Moodify.fit with your mental wellness journey. 🌱
